Privacy Policy

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Hiraya Tax and Bookkeeping ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other relevant data protection laws.

By using our website or services, you consent to the collection and use of your information as described in this policy.

1. Who We Are

Hiraya Tax and Bookkeeping
1111B S Governors Ave #29697
Dover, DE 19904
Email: hello@hiraya.tax

2. Personal Data We Collect

We collect the following categories of information:

Identifiers and Contact Information

• Full name
• Email address
• Phone number
• Business name
• Employer Identification Number (EIN)
• Mailing or billing address
  

Financial and Tax Information

• Income and expense data
• Tax documents or records
• Banking/payment information
  

Internet Activity and Usage Data

• IP address
• Device/browser type
• Pages visited and time spent
• Cookies and tracking data
  

Sensitive Information (only when required for services)

• Social Security Numbers or equivalent for tax filings
• Government-issued IDs (in rare cases where verification is needed)
  

We do not knowingly collect data from individuals under 18 years old.

3. How We Collect Information

We collect data when you:

• Submit forms or inquiries through our website
• Send us emails or schedule a consultation
• Sign up for services
• Engage with our content using cookies or tracking tools
• Use our services (e.g., tax filing, bookkeeping)
  

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contractual necessity: To perform tax and bookkeeping services
• Legal obligation: To comply with tax and regulatory requirements
• Legitimate interest: For business operations, communication, and fraud prevention
• Consent: For marketing and non-essential cookies (where applicable)
  

5. How We Use Your Information

We use your personal information to:

• Provide and manage tax and bookkeeping services
• File documents with government agencies (e.g., IRS)
• Process and manage payments
• Send reminders, updates, and essential service-related communication
• Improve our website and client experience
• Comply with legal and regulatory requirements

6. How We Share Your Information

We do not sell your personal data. We may share information with:

• Government agencies (e.g., IRS) for regulatory filings
• Payment processors for billing and invoicing
• CRM and email marketing platforms for service management
• IT and cloud service providers for secure data hosting
• Legal or regulatory authorities if required by law
  

All third parties are contractually obligated to protect your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These include:

• Essential cookies: Required for basic site functionality
• Analytics cookies: To monitor site performance
• Functionality cookies: To remember user preferences
  

You can manage or disable cookies through your browser settings.

8. Data Transfers and International Use

While we operate primarily from the Philippines, we process data in compliance with U.S. and international laws. Your information may be stored or processed in jurisdictions outside of your own, including the United States.

Where required, we implement standard contractual clauses or other safeguards for international data transfers under GDPR.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements
  

When data is no longer needed, it is securely deleted or anonymized.

10. Your Rights

Depending on your location, you may have the following rights:

Under CCPA/CPRA (California residents):

• Right to know what personal data is collected, used, and shared
• Right to request deletion of your personal data
• Right to correct inaccurate data
• Right to opt out of the sale or sharing of data (we do not sell data)
• Right to limit the use of sensitive personal information
• Right not to be discriminated against for exercising your rights
  

Under GDPR (EU/EEA residents):

• Right to access your personal data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
  

To exercise your rights, email us at hello@hiraya.tax. We may need to verify your identity before fulfilling your request.

11. Security

We implement reasonable administrative, technical, and organizational measures to protect your data. While no system can guarantee absolute security, we continuously review and enhance our security practices.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Hiraya Tax and Bookkeeping
Email: hello@hiraya.tax
Address: 1111B S Governors Ave #29697, Dover, DE 19904